Cynthia Erivo and Ariana Grande are being praised for their compassion after a fan’s unfortunate accident at a Wicked film screening turned into a heartwarming moment.
South African influencer Tricia Mpisi recounted how both actresses came to her rescue when a glass of champagne spilled over her during the 2024 screening event.
In a viral TikTok posted Thursday, Mpisi described how the stars of Wicked immediately helped clean her up and offered comfort amid the chaos.
The incident, initially embarrassing, quickly became a symbol of kindness and empathy.
When and How It Happened
According to Mpisi, the accident occurred during a Wicked preview screening in late 2024, when guests gathered for a group photo. As cameras flashed, a glass tipped over, spilling champagne directly onto her head. “I looked down and saw something break. Before I knew it, I felt something warm in my eyes,” Mpisi recalled. The mix of alcohol and mascara caused her eyes to burn, leaving her temporarily unable to see. Footage from the event shows Erivo urgently calling for tissues while Grande assisted in cleaning up the spill. Both actresses stayed with Mpisi until she regained her composure.
What Cynthia Erivo and Ariana Grande Did
Mpisi said Cynthia Erivo held her hand and guided her to a chair while reassuring her that everything would be fine.
At the same time, Ariana Grande helped wipe her face and offered emotional support, even joking, “Don’t worry, we can cancel the premiere,” to lighten the mood.
“They were so sweet and so kind,” Mpisi shared. “They took the time to comfort me until I started smiling again.” The influencer added that Erivo made sure no champagne residue remained before the screening resumed, ensuring Mpisi was safe and comfortable.
What It Means for Fans
Mpisi’s story has since resonated online, with thousands praising the two Wicked stars for their humility and quick compassion.
In her TikTok, Mpisi contrasted the experience with her home country’s social norms, saying, “In South Africa, people often avoid getting involved for their own safety. The fact that Cynthia and Ariana did means a lot to me.”
She concluded, “They turned one of the most embarrassing moments into one of the most memorable, human moments of my life.”
Why It Matters
The incident highlights the genuine off-screen kindness of the Wicked cast, reinforcing the positive image surrounding the upcoming musical film.
Fans have lauded both Cynthia Erivo and Ariana Grande for their grounded behavior despite their global fame.
The moment also strengthens the film’s reputation as a production marked by unity and empathy — themes central to its story.
What’s Next
The Wicked film, starring Erivo as Elphaba and Grande as Glinda, is slated for its global release later this year.
With growing buzz around both the movie and this recent story, Universal Pictures may address the viral moment in upcoming press events.
For Mpisi, the memory remains a personal highlight — and a reminder that Hollywood kindness is real.
Sources
Entertainment Weekly (Original report by Wesley Stenzel)
Yahoo Entertainment
TikTok / @TriciaMpisi
Getty Images (Noam Galai)
